Human Resources (HR) and Learning & Development (L&D)
Our staff are up to the challenge of hiring, managing, housing, and training 3,500 seasonal employees. They are responsible for ensuring our employees are living in a clean, safe environment and complying with company policy and procedure. And, most importantly, they work alongside all employees in building and maintaining a sense of community at their location.
Why Choose a HR or L&D Job in Yellowstone?
- You have a strong sense of community. Our employees come from around the country (and around the world). Our team strives to create a sense of home and community for all.
- You are flexible. Working in HR requires you to play a variety of roles and responsibilities (enforcing policies, maintaining facilities, mentoring residents, planning activities, administrative tasks, and more!)
- You are empathetic and care for others. Part of what makes HR and L&D so special is getting to know your community on a personal level.
Yellowstone Jobs: Find Your Role
The HR and L&D Departments in Yellowstone are a great team that builds and supports our in-park community. HR provides and maintains comfortable housing, assists with policy and procedure questions and to makes sure someone is always there to help. L&D is responsible for training and growing employees to develop both personally and professionally.
Interested? There are a variety of positions in our Human Resources and Learning & Development departments to fit what you are looking for:
Human Resources Manager
Oversee the daily management of the domestic and work-related life that our employees live day to day.
Work daily to ensure dorms are clean, support the housing needs of all residents, and ensure that our positive community environment is maintained.
Human Resources Recruiter
Receiving applications, interviewing candidates, and making offers. Our recruiters are often the very first person our new employees will talk with about working in Yellowstone.
Human Resources Staff Assistant
Providing administrative support and performing a variety of technical Human Resources functions. The staff assistants play an integral role in ensuring that the check-in process for every employee runs as smoothly as possible.
Establish a positive, professional working relationship with all residents and strive to create and maintain a sense of ownership and community within the dorm they supervise.
A positive community starts with a clean dorm and this position works daily to ensure our housing facilities are cared for and cleanliness standards are maintained.
Performs regular observation and assessment of instructional effectiveness for all training delivery staff in Yellowstone National Park and makes instructional and content improvement recommendations as appropriate.
Acts as a key player in connecting employees with Yellowstone by managing the locations universal training, onboarding process, and coaching managers.
Ensure each employee is properly trained to deliver efficient, effective service to park visitors.
Establish positive working relationships with department managers helping to create and maintain a sense of partnership of scheduling, content auditing, and editing .
Ensure departments are receiving the correct training to complete their duties and responsibilities as they related to LMS, Cloudsuite, and other technical resources utilized in the learning process.
"Close Community Atmosphere."
Fun Fact: Yellowstone National Park Lodges provides onsite housing in nearly 30 dorm-style employee living quarters, which house our nearly 3,500 seasonal employees each year.
"They all did an excellent job in maintaining a wonderful work environment!"
Victoria is a Housing Manager in Mammoth Hot Springs. In 2019, she started out as a Residence Coordinator, then was promoted to Assistant Housing Manager, and then became the Manager of Field Operations, HR. “I’m thrilled with the opportunities I’ve been given to grow and be challenged.” Her best advice for someone considering a Yellowstone job is “whether it’s in work, making friends, or learning a new skill set, don’t be afraid to say yes and just try new things! It will open up so many opportunities to learn something you never would have before.” In her free time, Victoria enjoys hiking, camping, making jewelry, reading, and baking.
Meet Heather Amelotte
She is part of the Learning and Development team. Adventure and a desire to live an unconventional life brought her out to Yellowstone. Her best advice for someone considering a Yellowstone job is “Be open-minded. Keep your expectations for the job and the living in check and you’ll be happy…you will come here for the park but the community will be the best part you didn’t see coming.” In her free time, Heather enjoys hiking, camping, and whitewater rafting.
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